Customer Experience and Product Audit

Optimize Experience, Maximize Impact

Get clear, data-backed insights to refine your product and improve customer experience, fueling long-term success.
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Perfect Service for Following Use Case

  • Increasing customer satisfaction
  • Increasing customer retention or loyalty
  • Looking to develop new initiatives/features
  • Growth hacking the conversion rate of the existing product funnel

Available Services

Customer Experience Audit

We conduct a thorough assessment of your customer’s journey, focusing on user touchpoints, interactions, and feedback. 

Our team identifies pain points, inefficiencies, and areas where customer expectations aren’t met, providing actionable strategies to improve engagement, loyalty, and overall satisfaction.

Product Audit

We perform an in-depth technical and usability analysis of your product’s features, functionality, and performance. 

Our team examines the product design, user interface, and system operations to identify issues, optimize efficiency, and recommend improvements to ensure your product is aligned with market needs and user expectations.

  • Startup has been established more than a year
  • Have an existing product that has been launched
  • Brand is in a red ocean market, figuring out how to win the market
  • Funnel has been built, need to optimize the conversion

If one of these is relatable to your business, then you might want to give us a call

Let’s Talk Now!

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Whether you're just starting out or looking to expand, we’re here to help you navigate the Indonesian market with confidence. 
Let’s connect and discuss how we can support your journey to success.
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